West-Way Taxi Wins Airport Contract
Ottawa -- Beginning September 1, 1998, West-Way Taxi will be managing the taxi operations at the Ottawa International Airport, the Airport Authority announced this morning. West-Way Taxi Company of Nepean has won a three year contract, with two one-year options, to service airport travellers with a fleet of 128 taxi cabs and 10 limousines.
When tenders for the taxi competition closed on July 15, six taxi companies submitted offers to the Airport Authority. In reviewing the offers, the Airport Authority focused on providing the best service to air travellers.
"It is very important that the taxi service to and from the airport leaves positive impressions," says Mr. Benoit.
The West-Way Taxi Company's commitment to service for their customers impressed the Airport Authority. The company's emphasis on its customer service program, driver training and support were important factors in the Airport Authority's decision. Currently, all West-Way Taxi drivers are required to enroll in the Ontario Superhost Program, a course on hospitality and the importance of portraying a positive image to tourists and travellers. West-Way Taxi drivers have also taken courses in servicing disabled passengers.
Richard Szirtes is the President of this Nepean-based company, located on Bentley Avenue.
For Further Information:
President and CEO, Ottawa International Airport Authority
President, West-Way Taxi Company