President's Message
Welcome to the Ottawa International Airport’s new website. Earlier this year, we hosted a survey on the former site to find out how we could make your virtual visit more efficient and informative. We really appreciate that so many of you took the time to let us know what changes you would like to see, and it’s with your input that we designed and populated this new site. One of the biggest changes you will see is in terms of how we present the information that travellers want easy access to – flight, parking and service information is now at the forefront and it’s now icon-driven for ease of use. We have also developed a mobile site for our clients who prefer to view the information on their smart phone on the go.
While the site has been developed over many months, we anticipate having more work to do in the coming months as our clients start to navigate through it and provide feedback – which we sincerely hope you will do. We have always maintained a commitment to listening to what you have to say, and affecting change when and where we can. This new site is no different, and your ideas will continue to help shape its evolution going forward. Feedback can be sent to comments@ottawa-airport.ca.
We are at the cusp of the holiday travel season, so we expect that visits, both virtual and live, will continue to increase in the coming weeks. We are looking forward to your visit, and hope that you find the information that you need here on our site and from our volunteers and other airport team members who will be ready in the terminal to greet you. Our snow removal crews are warmed up and ready to handle what Mother Nature may have in store this winter, and every effort will be made to ensure that your travels are easy and efficient.
The terminal is festively decorated, and we have holiday entertainment on the schedule as we lead up to Christmas. On behalf of the entire airport family, please accept my best wishes of the holiday season and continued success and happiness in 2012.
Paul Benoit
President and CEO
Ottawa International Airport Authority
