Requests for Proposals - Non-exclusive Vehicle Rental Concession
The Ottawa International Airport Authority is issuing this Request for Proposals for five (5) passenger vehicle rental concessions at Ottawa Macdonald-Cartier International Airport and shall award the five highest-scoring proponents the rights to conduct on-airport rental car operations from one of five (5) counter locations in the Airport’s enclosed parking structure over a proposed term of five (5) years.
Each Successful Proponent will be allocated approximately 60 square metres of office and counter space and a minimum of thirty-three (33) parking spaces in which to operate one (1) Vehicle Rental Concession. Location of office and counter preferences and the number of additional parking spaces will be determined based on the ranking of each Successful Proponent and/or financial terms of each Proposal as further explained in the RFP documents.
The Authority is committed to obtaining on-airport Vehicle Rental Concessions that offer quality customer service. It is of primary importance to the Authority that customers receive excellent customer service, are provided with a wide selection of quality rental vehicles and accessories and pay fair prices for the vehicles and accessories they rent.
The Successful Proponents will have uncompromising operating standards, particularly in ensuring the provision of high quality customer service and must demonstrate that they have the necessary experience, organizational structure and financial capability to operate an on-airport Vehicle Rental Concession.
RFP document packages will be available as of August 21, 2014 exclusively on MERX under the Agencies, Crown and Private Corporation Tab as reference # PR304547 at www.merx.com
An Information Session and Site Tour is scheduled for September 4, 2014. Further details as to time and place are contained in the RFP document. Attendance at the session is NOT MANDATORY.
Sealed submissions will be received at the above address up to no later than 14:00:00 hours (local time) on September 26, 2014.