Customs & Immigration

Passengers Entering Canada

The Canada Border Services Agency is responsible for enhancing Canadian security and protecting Canadian borders by managing the access of goods and people into Canada. All passengers arriving on a direct flight from a foreign destination must clear Canada Customs and Immigration in Ottawa.

Canada Border Services Agency
Customs: 1-800-461-9999
Immigration: 1-888-242-2100

Be Aware and Declare! Click here for more information on importing goods into Canada.

Will you be connecting on another flight after clearing Customs? This information on connecting flights might be useful.

Passengers Flying to the United States

U.S. Customs and Border Protection is responsible for protecting citizens of the United States by preventing terrorists and terrorist weapons from entering the United States. All passengers leaving Ottawa on a direct flight to the United States clear U.S. Customs in Ottawa prior to boarding their flight.

U.S. Customs and Border Protection
Opens at 5 a.m. daily
613-523-8120

For more information on flying to the U.S., click here.