Flying to the U.S.
Here is some information that we hope will be helpful when flying to the U.S.
If you are connecting through the Ottawa Airport, check out our Connecting Flights page for information that may be helpful to you.
Arrive at the airport early and give yourself plenty of time for the check-in process. Passengers are recommended to arrive at the airport at least 2 hours before boarding a transborder flight. The check-in counters for U.S. destinations are located on level 3, at the North end of the building, and airline personnel are available to assist you. Once you have checked-in, proceed through security screening, located on level 3, beyond the check-in counters.
Canadian citizens flying to the United States must present a valid passport to confirm their citizenship and identity. A NEXUS card is also acceptable when using a self-serve kiosk located in the pre-clearance area at designated Canadian airports. For more information, visit http://www.cbsa-asfc.gc.ca/whti-ivho/menu-eng.html.
All passengers must undergo security screening prior to boarding an aircraft. The security screening process is handled by the Canadian Air Transportation Security Authority. The pre-screening checkpoint opens at 4:30 a.m. daily. For more information, visit www.catsa.gc.ca
Customs & Immigration
All passengers leaving Ottawa on a direct flight to the United States clear U.S. Customs in Ottawa prior to boarding their flight. U.S. Customs and Border Protection opens at 5 a.m. daily and can be reached at 613-523-8120.
Some citizens require a Visa to enter the United States. For more information, visit www.travel.state.gov.
Visa Waiver Program
Passengers travelling to the United States under the Visa Waiver Program are now subject to enhanced security requirements and must pay an administrative fee. To find out more on this program, and if it applies to you, visit https://esta.cbp.dhs.gov/esta/
NEXUS is a trusted traveller program designed to expedite the border clearance process for low-risk, pre-approved travellers into Canada and the United States. For more information on this program, visit http://www.cbsa-asfc.gc.ca/prog/nexus/